Privacy Policy

Who are we?
Social Strategies, LLC is a training and consulting company for social workers and people working in and around the social work fields and other interested parties. This website and our mobile application allow us to create an space filled with tools, resources, courses, and activities, all optimized for online learning. The software this website and application are based on is open source.

Beyond the Social Strategies website and mobile application, users can access additional services through external websites hosted or not by Social Strategies. In such cases if collection and processing of personal data is required user consent is obtained by the relevant external supplier and should be compliant with relevant privacy laws. Because we take privacy very seriously we have adopted the EU’s General Data Protection Regulation (GDPR) as our company’s global standard.

What’s covered by this Privacy Notice?
Under the GDPR personal data is: “any information relating to an identified or identifiable natural person. An identifiable natural person is anyone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

NO PERSONAL DATA IS COLLECTED OR PROCESSED THROUGH THE SOCIAL STRATEGIES MOBILE APPLICATION.

Why the Social Strategies Mobile application doesn’t need to collect and store personal data:
We do not need your personal data to provide you with our Social Strategies Mobile Application.

When we collect information about you:
We collect information about you when you provide it to us, when you visit our website and when you use our services.

We collect the following personal information about you:
Contact information such as name, e-mail address, phone number, billing information, information you input into open text fields.

You also have the option of adding a display name and other details to your profile information to be displayed in our services. Content information about you that may include viewed content and training interactions.

Contact information provided when seeking technical support, including summary of problem and attachments that may be helpful in resolving an issue.

Information about you when you visit and interact with our website and training portal. This may include the links you click on, the file attachments you download, frequently used search terms.

Device information including your connection type and settings, information about your operating system, browser type, IP address, URLs of referring/exit pages.

We use Google Analytics to analyze traffic to our website. Google Analytics does not create individual profiles for visitors. It only collects aggregate data to help us understand how visitors use our website so we can maximize its effectiveness. For more information about Google Analytics privacy policy, please go to: http://www.google.com/privacy.html

How We Use Your Information:
When you do business with us, we may collect three types of information: personal, non-personal and an anonymous. You share this information so that we may provide you with the information and service that best meet your needs.

We may use and disclose this information in order to:
Communicate with you in a timely and efficient manner (e.g., responds to customer service requests); provide requested information on our products and services (e.g., demo requests, marketing communications, sales communication); and act as required or authorized by law.

Links To Other Sites:
Our website and application may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Social Strategies.

Disclaimer:
Social Strategies attempts to provide accurate information on our website, but it assumes no responsibility for accuracy. Social Strategies may change the information on the site, or the products or services mentioned, at any time without notice. Content on our site is provided “as is” and Social Strategies disclaims all warranties, express or implied. This includes but is not limited to implied warranties of merchantability, or fitness for a particular purpose. It also includes any express or implied warranties arising from any course of dealing, usage or trade practice.

Limitation of Liability:
Social Strategies is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use of material on our site. This includes but is not limited to the loss of data or loss of profit, even if Social Strategies was advised of the possibility of such damages.

We Strive to Protect Your Personal Information:
All employees and associates who are granted access to your personal information understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended.

Your Privacy Choices:
You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by communicating to us in writing. Please be aware that withdrawing your consent may prevent us from providing you with requested services. Please contact us in writing to withdraw your consent.

Account Deletion:
You may request that your user account be deleted at anytime by logging into your account and making the request using this link: Account Deletion Request Form

Contacting Social Strategies:
If you have any questions about this privacy statement, please contact us by e-mailing: Trainings@socialstrategiesnow.com

Last modified: Monday June 3rd. 2024